Privacy Policy

This privacy policy governs the collection, use, and disclosure of your information when you use our online platform provided by Temiz Alanlar Hizmetleri, located at 45 Barbaros Bulvarı, Kat 5, Istanbul, Istanbul, 34353, Turkey.

We are committed to protecting your privacy and handling your data in a transparent manner. This policy explains how we collect, use, disclose, and safeguard your information when you access or use our service.

Information We Collect

When you use our service, we may collect various types of information, including:

Personal Data: Information that can be used to identify you as an individual. This may include details you provide directly to us when you request services, create an account, contact us, or interact with our site. The types of personal data collected depend on your interaction with our service but may include identification details, contact information, and service-related preferences.

Usage Data: Information about how you access and use our service. This may include data such as your device's Internet Protocol (IP) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Information Collected from Third Parties: We may receive information about you from third parties, such as business partners, subcontractors, and technical, payment, and delivery service providers.

Use of Your Data

We use the collected data for various purposes, including:

To provide, operate, and maintain our service: This includes managing your account and delivering the services you request.

To improve, personalize, and expand our service: We use data to understand how you use our service and to develop new services and features.

To communicate with you: This includes responding to your inquiries, providing customer support, and sending you service-related information.

For marketing and promotional purposes: We may use your information to inform you about services, offers, and news that may be of interest to you, in accordance with your communication preferences.

To process transactions: We use payment information to process payments for services.

To detect and prevent fraud and other illegal activities.

To comply with legal obligations and protect our rights and interests.

Sharing Your Data

We may share your information in the following situations:

With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are required to maintain the confidentiality of your information and use it only for the purposes for which it was disclosed.

For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

For Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.

With Your Consent: We may disclose your information for any other purpose with your explicit consent.

Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. We will also retain usage data for internal analysis purposes.

Your Data Protection Rights under GDPR

If you are located in the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following rights:

The right to access: You have the right to request copies of your personal data.

The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

The right to withdraw consent: Where we process your personal data based on your consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the address provided in the contact section below.

You also have the right to complain to a data protection supervisory authority about our collection and use of your personal data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or wish to exercise any of your rights, please contact us by mail at:

Temiz Alanlar Hizmetleri
45 Barbaros Bulvarı, Kat 5
Istanbul, Istanbul, 34353
Turkey